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Shipping & Returns

Shipping Policy

All orders will be shipped the same day, as long as we receive it before 3:00 p.m. (EST). Orders will be shipped UPS Ground or USPS Priority Mail depending upon customer distance from 75 North Main Street, Suite 1083, Randolph, MA, 02368. All orders with a Post Office Box address will ship USPS Priority Mail. Next Day Air shipping will be through UPS only. Solvent ink orders that required air shipping must include Air Shipping Solvents charge.

Return & Exchange Policy

Unopened items may be returned for full refund within 30 days from purchase. Return shipping to us will not be reimbursed.

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Damaged items received will be replaced at no charge. Damaged items must be returned to us. Return shipping will not be reimbursed.

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Please contact us within 30 days for any return. Email:

inkgenreal@gmail.com

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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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